Q1：How are shipping fees calculated?

  A ： We use SF Express with cash on delivery. The fees are as follows:

• 0 - 1 kg = $30 (plus $6 per kg thereafter)

Q2：I just ordered a board game online. How many days will it take to arrive?

   A：It will be delivered within approximately 3-5 business days. During peak shipping periods, there may be slight delays. We apologize for any inconvenience.

Q3 ：What payment methods are available for online orders?

    A：Apple Pay, Visa / Mastercard, American Express, UnionPay, PayPal.

Q4 ：Can I purchase your board games at the MTR Safety Experience Zone?

    A：The MTR Safety Experience Zone only sells MTR-themed board games. If you would like to choose from a wider selection, please visit our online store.

Q5 ：What are the office hours for your physical locations?

    A：The office is open by appointment only, we recommend calling ahead to confirm.

• Office (To Kwa Wan): 10:00am-5:00pm (31580674)
• MTR Safety Experience Zone: 9:30am-5:30pm (2392 4226)
• IFEC FinEd Hub: 10:00am-6:00pm (2394 7822)

Q6 ：How do I update the data on my Ting Pen?

   A：Please refer to the following webpage:

• Ting Pen Update Guide

Q7 ：Are there any videos explaining how to play board games?

   A：Please >>click here<< to visit our YouTube channel.